Frequently Asked Questions
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Enterprise and Professional support
If your issue or question is not below, please use the contact page to contact me – Karaitiana Taiuru. Response times vary, but i do give priority to installation issues.
Please do not ring me as i will not be able to assist non Enterprise users.
Q. How do I know what version of Microsoft Office I have ?.
A. Open Microsoft Word or other program select Help and About. OR, from the menu select File and Help.
Q. Unicode Error messages with Microsoft Office
This is a common error due to the many different Microsoft default directories for Microsoft Office that varies on different versions of Windows and upgrades, academic versions etc.
The mi_nz.dic file needs to be moved from the Proof folder to the UProof folder under your user/AppData/Microsoft folder.
- Select the mi_nz.dic file from Spelling area (refer to Installation Instructions, or reinstall Te Ngutu Kura and select the browse button
- Select the desktop or other suitable folder.
- Select the mi-nz.dic file and cut it
- Select Search Folders from the Start menu
- Open UProof
- Paste
- Restart Microsoft Office application
Q. Our Iwi replace a letter from standard Māori.
A. Please use the customisation link. Typically an hour long job.
Q. Microsoft Office stops spelling in any language
This is not a Te Ngutu Kura issue, but more than likely an issue with the Microsoft Māori keyboard settings.
You will need to change the name of the mri_NZ file to tnk.dic . If you are unsure how to do this, refer to the installation instructions of adding the spell checker file via Microsoft Office.